Privacy Policy

Contact information
We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment information
When you make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card.

Demographic information
We may collect information about products or services you like, reviews you submit, or where you shop. We might also collect information like your age or gender.

Location information
If you use our mobile websites or applications, we may collect location data obtained from your mobile device’s GPS. If you use our websites, we may collect location data obtained from your IP address. We use this location data to find our nearest store to you, product availability at our stores near you and driving directions to our stores.

HOW INFORMATION IS COLLECTED

We collect information directly from you. The following are a few examples of when we collect information from you:

• During website or survey registration
• In connection with an online or in-store purchase
• If you use an online forum, submit a question or answer to our Product Q & A or provide us with comments or reviews
• If you upload a photo or other digital content through one of our websites or applications
• If you participate in a sweepstakes, contest, clinic or workshop
• If you rent equipment or vehicles or request warranty or other information
• If you return a product or use a rebate
• If you request we send you an electronic copy of your in-store receipt
• In connection with your interactions with us as a registered user of our websites. For example, when you use the features of our My Account tool like Express Checkout, Address Book, My Lists, My Project Guides, etc.

We collect information from you passively.
We may use tracking tools like browser cookies, flash cookies, and web beacons.

We collect information from other sources.
We may get information about you from third party business partners, like an updated address from a shipping vendor. We may collect information about you from a friend. For example, if your friend purchases something for us to send to you.

We collect information from Affiliates of Gazebo Joe’s.

HOW WE USE INFORMATION

We use the information we collect for our business purposes, including:

To respond to your questions and requests. Examples include:
• Fulfilling orders or providing services
• Entering you into a sweepstakes or sending you prizes you might have won
• Registering you for a particular website, loyalty program, or extended warranty service or providing you with information regarding such programs or services
• Responding to a product or service review

To improve our products and services.
We may use your information to make website or product and service improvements.

To look at website trends and customer interests.
We might use your information to customize your experience with us. We may also combine information we get from you with information about you we have received from third parties to assess trends and interests.

For security purposes.
We may use your information to protect our company, our customers, or our websites. For example, we might use cameras in our stores to track store traffic or our stock.

INFORMATION SHARING

We may share your information for our business purposes and as legally required or permitted, including:

With third parties who perform services on our behalf.
We share information with our service providers, such as our delivery service providers who ship and deliver your online orders. We might also authorize our service providers to collect information on our behalf. Some service providers may be located outside of the United States. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions.

OUR SITES AND CHILDREN

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

SECURITY

When you place orders on our websites, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.

While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.

LINKS

Our websites contain links to third party websites. If you click on one of those links, you will be taken to websites we do not control. This Privacy and Security Statement does not apply to the information practices of those websites. You should read the privacy policies of other websites carefully. We are not responsible for third party websites.

OUR TRACKING TECHNIQUES

Tracking Tools We Use

We collect personal and other information about users over time and across different websites when you use this website or service. We also have third parties that collect personal information this way. We or our vendors use several common online tracking tools to collect this information. These may include browser and flash cookies. We may also use web beacons and similar technologies. We use these tools:
• To track new visitors to our websites.
• To recognize returning customers.
• To store your password if you are registered on our website.
• To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on this website or on other websites. We may also get information about your browsing history from our trusted business partners and vendors.
• So we can better understand our audience, our customers, our website visitors, and their respective interests.

MY ACCOUNT REGISTRATION AND USE

My Account registration is an optional service provided by our website. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, email address, and a username and password that you select. You may also optionally provide information regarding your interests and home improvement projects or register your credit cards. This information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.